Smart Transport Forum

The TCF was established by Smartex in 1997 at the request of the UK Department for Transport (DfT). It is a membership-based association open to all who are involved professionally with transport applications of smart cards and other smart customer media within the UK. The TCF is a forum where members and delegates from the public and private sector meet for discussion and mutual education relating to smart ticketing, smart payment, journey management and reporting, and to the underlying technologies supporting such applications.

This Forum meets quarterly, including an annual two-day Conference & Exhibition.  Meeting subjects are selected by the TCF Steering Group.  The main focus of this Forum is smart ticketing and payment technologies and applications for public transport.  Meetings are chaired by the Department for Transport, and are attended by transport services providers, transport operators, consultants and other specialists in transport technology

2023 Meeting Dates/Venues

26th & 27th September 2023

Maritime Museum, Royal Albert Dock, Liverpool L3 4AQ


Free attendance for Transport Operator and Local Authority representatives

Online Booking Form

We are delighted to announce that this year’s two-day Conference & Exhibition for the Smart Transport Forum, TCF23, will take place in Liverpool on 26th & 27th September 2023 at the Liverpool Maritime Museum, and is kindly being supported by Merseyrail.

We shall be bringing together transport operators, consultants, suppliers, city representatives, Local Government bodies and other industry specialists to explain, debate and understand the current status, challenges and future plans affecting the smart transport landscape.

Join us to listen to industry leaders who are driving the essential transformation that is required to meet changing mobility needs and participate in the debate that is shaping strategy – TCF23 Agenda


  • Transport Operators (FREE, terms apply, see below)
  • Local Authorities (FREE, terms apply, see below)Product and Service Suppliers (terms apply, see below)
  • Anyone with an interest in passenger transport and trends affecting the smart transport technology industry (terms apply, see below)


  • Hear how to rebuild passenger confidence in public transport journeys
  • Appreciate the fundamental shifts happening in smart public transport
  • Learn from expert speakers about the emerging strategy and tactics for matching the quality and spread of smart transport systems to the travel requirements of the new generation of passengers
  • See demonstrations of modern smart ticketing, payment and related products
  • Discover the latest technologies that are revolutionising ticketing, payments and much more
  • Network with senior transport industry officials
  • Enjoy our legendary Smartex hospitality!


View the two day TCF23 Agenda


TCF23 will be supported and enriched by sponsors and exhibitors, including Ticketer (Lead Sponsor), Cammax, Consult Hyperion, Evolis, INIT, JourneyRight, Littlepay, NMI, Passenger, Paragon ID, The Hub, Transmach Systems and You. Smart. Thing., who will be on hand to demonstrate and explain their latest products and services for this sector, and whose generosity permits Smartex to offer free attendance to invited non-member transport operators and Local Government bodies with transport schemes.


The following will be included:

  • Participation at all sessions on both days
  • Access, after the event, to all available presentation material
  • Refreshments on arrival and throughout both days, including two buffet luncheons
  • Cocktail reception

The following are not included, and if required, must be reserved and paid for by participating delegates:

  • Overnight accommodation
  • Dinner on the evening of 26th September


Our informal evening cocktail reception will be held in the exhibition room on Tuesday, 26th September.


We are planning our traditional annual event dinner, and this will be held after the cocktail reception on the evening of 26th September at the nearby Gusto restaurant.  Guests will be asked to pay for their own meal, at a cost of £50 + VAT, and this may be done in advance with Smartex (see booking form link below).


If you require overnight accommodation during the event, please note that we have reserved a limited number of rooms for the night(s) of 25th and/or 26th September at the Holiday Inn Express in Albert Dock (just round the corner from the event venue) at a rate of £90 B&B on night of 25th, and £145 B&B on night of 26th.  To book, follow this link.


Details of directions and parking can be found in the attached Maritime Museum Information Sheet

The TCF23 conference travel assistant service gives you the best low-emission travel options, tailored routes and personalised travel updates when traveling to Smartex events.

To get recommended journey options, enter your origin, select your preferred travel option, and then click on “Get alerts for this trip” to get travel updates by email or SMS if anything changes on your trip.

For further information please contact


Current Smartex members with remaining attendance entitlements for a normal TCF one-day meeting may attend free-of-charge within their membership, and this event will count as one day of attendance, even if both days are attended.  Sponsors/exhibitors will each be offered two delegate passes for the conference sessions.


  • Delegates from non-member transport operators and Local Authorities may attend free-of-charge for both days
  • Other non-members may attend at a cost of £200 + VAT per delegate per day


If you would like to reserve your place at TCF23, please complete the Online Booking Form, or respond to this email and let me know whether you will be attending for one or both days of the event, and whether or not you wish to join for the event dinner on the evening of 26th September.


If you have any questions relating to TCF23 attendance, or would be interested in becoming a sponsor/exhibitor, please contact me at annabel@smartex.comm or on +44 (0)7785 254405.